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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy McKenzie

February 4, 2025

5  out of  5
rating by Nancy McKenzie
"I called the Tim White State Farm Agency in Theodore AL to get a quote for our automobile coverage and our homeowners. Our current carriers premiums had gone out the roof. I called Tim's agency because we live in Theodore and preferred a local agent if possible. Morgan Cook was the Sales Representative that took all my information and for the most part gave me the quotes on the spot. I was shocked at how much lower the premiums were for both policies. Needless to say, we made the switch to State Farm. Morgan took care of everything for me including calling my mortgage company escrow department letting them know we had new insurance and she was sending over the declaration page. I had planned on taking care of that but she took care of all of that for me before they paid the old companies renewal policy premium. I can't say enough about the service we have received from Morgan during this entire process. She has kept me up to date on everything every step of the way. I would highly recommend this agency for all your insurance needs and definitely ask for Morgan Cook. She is by far the most impressive agent I have every worked with. 10 stars from me!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Janine Barkwell

January 9, 2025

5  out of  5
rating by Janine Barkwell
"All the employees are really nice. Always knowledgeable with my questions with my insurance policies"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Angela Mink

January 9, 2025

5  out of  5
rating by Angela Mink
"Jennifer went over and above to help me found the cheapest rate and was so nice I call one other of y'all office and they were ass with me"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bernard Moseby

January 8, 2025

5  out of  5
rating by Bernard Moseby
"Ms. Jennifer Clark is a very empathetic and professional agent. She cares for me as if I am a family member. She is genuinely interested in superior customer service, truly a 5 star professional."
We responded:
"Bernard, we appreciate you taking the time to let us know how we are serving our wonderful customers."
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ellen platis

December 18, 2024

5  out of  5
rating by ellen platis
"Always promptly replies to any request! Jennifer and the other people in the office are always on top of everything! Great agency to be with!!!"
We responded:
"Thank you, Ellen, for letting us know how we are doing!"
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Kim Baxter

November 20, 2024

5  out of  5
rating by Kim Baxter
"Always so helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dominick Stratas

October 31, 2024

5  out of  5
rating by Dominick Stratas
"The staff at tim whites is phenomenal. Jennifer, Valerie, Morgan and Tim really give great service"
We responded:
"Thank you Dominick. We appreciate you taking the time to let us know how we are doing."
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Jon Stauffer

October 25, 2024

5  out of  5
rating by Jon Stauffer
"I had a fantastic experience with Tim and his amazing team at State Farm Insurance! From the moment I walked in, I was greeted with warm smiles and a genuine willingness to help. Tim took the time to thoroughly explain my coverage options and answered all my questions with patience and expertise. The staff is not only knowledgeable but also incredibly friendly, making the entire process smooth and enjoyable. I truly felt valued as a customer, and it’s reassuring to know that I have such a dedicated team looking out for my insurance needs. I highly recommend Tim and his staff to anyone seeking reliable and personalized service!"
We responded:
"Jon, Thank you for the great review! We appreciate you and your business. "
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Clint R

October 15, 2024

5  out of  5
rating by Clint R
"The entire team is top notch! Can’t ask for better service!"
We responded:
"Thanks for taking the time to let us know how we are doing. We love serving you and your family!"
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Mary Cross (Kathy)

October 9, 2024

5  out of  5
rating by Mary Cross (Kathy)
"Morgan is so friendly and helpful. Kept us notified of things we needed to do or sign."
We responded:
"Kathy, thank you for taking the time to let us know how we are doing. We appreciate you and your business."
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Christalline Hixon

October 8, 2024

5  out of  5
rating by Christalline Hixon
"Tim White and Staff always go above and beyond. Switch to State Farm and Love it."
We responded:
"Thank you for taking the time to let us know how we are doing. We appreciate you and your business. We promise to always do our best to serve you."
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Denise Reveal

September 27, 2024

5  out of  5
rating by Denise Reveal
"Valerie Wyatt is THE best! Very happy with Tim White and his staff. They go above and beyond for their customers. ♡"
We responded:
"Denise, you are right! Valerie is awesome. I am lucky to have her. Thanks for the review."
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Tammy Brannon

September 20, 2024

5  out of  5
rating by Tammy Brannon
"Jennifer is the best!! Always there to help and always recognizes me when I walk in the door, even after 2 years. Thanks Jennifer!!"
We responded:
"Tammy, thank you for taking the time to give us a review. We appreciate you and your business."
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T Zanca

September 20, 2024

5  out of  5
rating by T Zanca
"I have been with State Farm for several years. Over the past few years, I have had many changes (buying/selling vehicles) with my policy and every time Jennifer Clark has answered the call, she handles the task promptly and professionally."
We responded:
"Thanks for the great review. We appreciate you and your business."
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lauren stevens

September 20, 2024

5  out of  5
rating by lauren stevens
"This agency is the BEST! Morgan is super helpful and professional."
We responded:
"Thanks for the review Lauren. Morgan is awesome!"
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Meghan Cook

September 20, 2024

5  out of  5
rating by Meghan Cook
"Morgan has been the best insurance agent I've had in a very long time. Always positive and always has an answer. She really is the definition of customer service!"
We responded:
"Thanks Meghan. Morgan is the best...I totally agree. "
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Nicholas Walton

September 19, 2024

5  out of  5
rating by Nicholas Walton
"Very communicative and helpful staff."
We responded:
"Thanks for the review. We appreciate you and your business."
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Lisa Murphy

September 19, 2024

5  out of  5
rating by Lisa Murphy
"Great staff always responds promptly to inquiries. Tim and his crew are highly recommended"
We responded:
"Thanks for the review, Lisa. We appreciate you and your business."
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Stay Tru

September 13, 2024

5  out of  5
rating by Stay Tru
"Mrs Wyatt is the best thing happened in insurance keep up the good work"
We responded:
"Thanks for taking the time to let us know how we are doing...I agree with your comment on Mrs. Wyatt!"
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Ty S

September 13, 2024

5  out of  5
rating by Ty S
"Been with State Farm for years but I love this office especially for Mrs. Wyatt. She’s always knowledgeable and a great help. You can ask her any questions and she knows the answers."
We responded:
"Thanks for the review Ty. I agree with you Val is the best!"
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Katherine Clark

September 6, 2024

5  out of  5
rating by Katherine Clark
"Jennifer is the best! Very professional and fast to respond back and get you what you need!!"
We responded:
"Katherine, thank you for taking the time to let us know how we are doing. I agree with you, Jennifer is fantastic!"
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James Holt

August 10, 2024

5  out of  5
rating by James Holt
"Jennifer is always very helpful handling my insurance needs"
We responded:
"James, thank you for taking the time to tell the world about us. We appreciate your business and your kind words!"
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Tim Lamb

July 18, 2024

5  out of  5
rating by Tim Lamb
"Always very helpful and thorough, been in business with them for 3 years and loved every moment."
We responded:
"Thank you Tim! We appreciate your business and you taking the time to leave a review."
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Dusty Stearman

July 17, 2024

1  out of  5
rating by Dusty Stearman
"I was a State Farm customer for 29 years. Never late on a payment, I filed one claim in 29 years due to a hurricane. After 29 years one day I get a letter and was cancelled. The reason they gave me was they were no longer doing coverage in my area. (I have a recorded message) so I said you’re not covering this area because it’s the poor neighborhood? They didn’t have a problem taking my money for 29 years. Here’s the sad lie my neighbor to the right of me and to the left of me have State Farm. This is pure bullspit. The BBB will be getting a call for sure."
We responded:
"Sorry Dusty, I do not have any control over the excluded areas...If I did, you would still be a client."
Profile photo of Krystal Clark

Krystal Clark

July 8, 2024

5  out of  5
rating by Krystal Clark
"Jennifer Clark was amazing at helping me with my ins. Thanks for all you do"
We responded:
"Thanks, I agree Jennifer is amazing! I appreciate you letting us know how we are doing."